Game won't start

#1
Hi,

I have downloaded and installed PlayConquer several times now, but it just won't work. I have disabled anti virus etc with no luck whatsoever.

Auto patch works and launcher starts to server selection. After typing account details and pressing enter the client starts to load, but closes before it opens the game.

Any suggestions?
 

Gouki[PM]

Customer Support
Staff member
#2
Hi,

Please open a Support Ticket and be as detailed as possible regarding the crash.

Operating System/Hardware specifications (including GPU driver version)

Event Viewer Error Logs
Please try and provide a screenshot (or copy paste the text) within the error description.




How to open Event Viewer
Windows XP:

Open the Start Menu and select Control Panel. In the Control Panel, switch to Classic View (if you haven't already). In Control Panel, double-click the Administrative Tools icon. Double-click the Event Viewer icon. After Event Viewer has opened, select the Application group. In the Application frame in the middle, find the record of the crash, and click on it to highlight it.

Windows Vista:
Open the Control Panel. Open the Administrative Tools icon. Choose System and Maintenance and then Administrative Tools. Open the Event Viewer icon. Open the Windows Logs folder on the left side of the Event Viewer console window and choose the item Application. Double-click an event to view its details.

Windows 7:
Open the Control Panel. Open the Administrative Tools icon. Choose System and Security and then Administrative Tools. Open the Event Viewer icon. Open the Windows Logs folder on the left side of the Event Viewer console window and choose the item Application. Double-click an event to view its details.

Windows 8/8.1:
Press Winkey + W, this launches the Search box with the focus on Settings. Now type: "ev" or "event viewer" and you should see ‘View event logs’. Click on Windows Logs and choose item Application. Double-click an event to view its details.

Windows 10:
Right click on the Start Button and select Event Viewer. Click on Windows Logs and choose item Application. Double-click an event to view its details.